Returns & Exchanges

At JEANSTORE, we want you to be completely satisfied with your purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all original tags and labels are intact to qualify for a full refund.

3

Attach Shipping Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing