Frequently Asked Questions

Everything you need to know about shopping with JEANSTORE.

How do I determine the right size for my jeans?

We provide a detailed size guide on every product page. We recommend measuring a pair of jeans you already own that fit well and comparing those measurements to our specific brand charts.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a return shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your denim sooner.

Do you offer international shipping?

Yes, JEANSTORE ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated during the checkout process.

How should I care for my raw denim?

To preserve the color and fit of raw denim, we recommend washing as infrequently as possible. When necessary, hand wash in cold water with a mild detergent and hang to air dry.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.